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Important Information

We are unable to accept orders under during sale.

For more assistance, or if you have any questions, please contact our customer service team.

Delivery

DELIVER TO: UK

NEXT DAY DELIVERY - £6.99 - Order before 10pm Monday - Friday or before 4pm Sunday to receive your order the next working day. Orders placed after 10pm on Friday until 4pm on Sunday will be delivered on the following Monday. 

STANDARD DELIVERY - £3.99 – FREE FOR ORDERS OVER £100 - Delivered within 2-3 working days. *Baskets containing sale items must also contain full price items to the value of £100+ to qualify for this offer.

*Please note deliveries will not be made on the Bank Holidays. 

    DELIVER TO: MONACO

    FEDEX EXPRESS DELIVERY - £25 - Delivered within 1-2 working days.

    FEDEX STANDARD DELIVERY - £20 - Delivered within 2-4 working days.

    The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

    DELIVER TO: UNITED ARAB EMIRATES

    FEDEX EXPRESS DELIVERY - £25 - Delivered within 2-4 working days.

    FEDEX STANDARD DELIVERY - £20 - FREE FOR ORDERS OVER £250 - Delivered within 4-6 working days. *Baskets containing sale items must also contain full price items to the value of £250+ to qualify for this offer.

    Please note - Orders above 4kg including outerwear will have an additional £5 added to the shipping price. 

    The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

    DELIVER TO: SWITZERLAND

    FEDEX EXPRESS DELIVERY- £25 – Delivered within 1-2 working days.

    FEDEX STANDARD DELIVERY- £20 – FREE FOR ORDERS OVER £180 - Delivered within 4-6 working days. *Baskets containing sale items must also contain full price items to the value of £180+ to qualify for this offer.

      The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

      DELIVER TO: NORWAY

      FEDEX EXPRESS DELIVERY- £25 – Delivered within 1-2 working days.

      FEDEX STANDARD DELIVERY- £20 – FREE FOR ORDERS OVER £190 - Delivered within 2-4 working days. *Baskets containing sale items must also contain full price items to the value of £190+ to qualify for this offer.

        The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

        DELIVER TO: GUERNSEY & JERSEY

        STANDARD DELIVERY - £5.99 - FREE FOR ORDERS OVER £100 - Delivered within 2-4 working days. *Baskets containing sale items must also contain full price items to the value of £100+ to qualify for this offer.

        DELIVER TO: REST OF THE WORLD

        FEDEX INTERNATIONAL - £25 - Delivered within 10-14 working days. 

        The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

        Options are shown at checkout dependant on country. The shipping fee or order total does not include customs and duties, and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

        DELIVER TO: US | EU | CA | AU

        Please visit the sites below to ship to the following countries:

        RETURNS

        RETURNS POLICY

        You must return your item(s) back to us no later than 28 days from the delivery date. You are responsible for the cost of your returns and can pay for your returns label via our returns portal.

        We offer refunds to your original payment method on all items returned to us within 28 days from the date of delivery. You must notify us of your return via our returns portal within 14 days from the date of delivery.

        This policy applies for all payment methods including Buy now & Pay Later payment methods.

        Returns must adhere to the following:

        • In original packaging
        • No signs of wash/wear
        • Tags must not be damaged or removed
        • No stains/hairs/odours
        • Underwear and swimwear must have hygiene seal intact


        We reserve the right to return your item back to you if it does not adhere to the above. You will be responsible for covering the costs of the item being returned.

        UK RETURNS

        You must return your item(s) back to us no later than 28 days from the delivery date.

        Returns cost 2.50 GBP per request*. This will be deducted from your refund amount.

        *Returns are free for Black MDV Rewards customers.

        Register your return here to generate your pre-paid shipping label.

        Alternatively, you can ship your return back to us via your own returns method however. Please keep your return receipt safe until we confirm receipt of your return.

        Returns address:
        Manière De Voir – Returns
        Unit 721
        Daten Avenue
        Birchwood
        Warrington
        WA3 6DF
         

        INTERNATIONAL RETURNS

        You can purchase an affordable returns label via our portal. Returns options/cost will show on the portal when you register your return. Register your return here

        Returning from any of the below? Click for more info. 

        Alternatively, you can ship your return back to us via your own returns method however. Please keep your return receipt safe until we confirm receipt of your return.

        Returns address:
        Manière De Voir – Returns
        Unit 721
        Daten Avenue
        Birchwood
        Warrington
        WA3 6DF
         

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